When my wife and I moved to Reston in 2006, we knew very little about the founder of this community: the man, the myth, the legend named Robert Simon, Jr. We simply wanted to get out of the traffic and the hustle and bustle of Arlington. We liked Reston. We liked the...
Upgrading to Windows 8 from Windows Vista or XP
Quick article on my first experience upgrading from Windows Vista to Windows 8. This falls under the promotion for $39.99; Microsoft will let users upgrade from Windows Vista or Windows XP to Windows 8. It’s a really good price to get off of the older versions of...
Registry Fixes (Windows Only)
Is your computer slow to respond? Does your computer take a long time to boot? Do strange errors pop up at unexpected times? Does your computer freeze or crash often? Do you have trouble adding or removing things from your computer? If you are experiencing these...
How to Drastically Improve Your Computer’s Speed with a Solid State Drive
Let’s take you through a typical example of how we upgrade the speed on your computer or laptop with a solid state drive. If you don’t know what a solid state drive is, it’s a new kind of computer hard drive that is significantly faster than the traditional hard...
Hard Drive Crashes and Recovering the Data
You are at your computer and all of a sudden, your computer flashes black and then the blue screen of death (BSOD) appears, telling you that you have a fatal error. You try to restart your computer, but unfortunately, the only message you receive is that your computer...
Migrate Data and Personal Files
You have just purchased a brand new computer and are excited to use it. But all of your favorite programs are on your old computer. Or maybe you just purchased a new, larger hard drive and all of your important work is on your old hard drive. Or maybe you had a severe...
Virus and Malware Removal
Is your computer acting strangely, responding slowly, or doing things you don't want it to do? If so, your computer may be infected by malware. Malware, shorthand for malicious software, is computer software written for the purpose of disrupting the operation of a...
Hard Drive and Memory Upgrades
Computer end users often know when they need something done to their computer. They know that their computer is running slowly, or doesn't boot quickly, or doesn't run all of the programs they want it to run. They have often scanned their computers with anti-malware...
Getting Creative with Remote IT Support
We had a client with an urgent need at a rather inconvenient 9:00 p.m. time on a weekday night. What happened was, the client’s Internet was down at their office due to the cable modem losing connection with the firewall, most likely due to a power outage from a local...